Business Phone System Pricing
Simple pricing.
One price per extension. No contracts, no surprises — everything included from day one.
Small Business
Everything you need to run a professional phone system from day one.
Growing Business
The same full platform, now more cost-effective as your team grows.
Larger Teams
Best value for established teams. All features, lower cost per seat.
Explore a few of our features
Browse all the tools that come with your Zonitel plan. Filter by category to find what matters most to your business.
Auto Attendant / IVR
Route callers with a professional voice menu — no receptionist needed.
Ring Groups
Ring multiple extensions or cell phones simultaneously so no call goes unanswered.
Call Recording
Record every call automatically for training, compliance, and dispute resolution.
Business Hours
Set open and closed hours. Calls route differently after hours — automatically.
Find Me / Follow Me
Never miss a call. Ring your desk phone, cell, and other numbers in sequence.
Call Forwarding
Forward calls to any number from the portal or mobile app in seconds.
Call Transfer
Transfer active calls to colleagues or departments — warm or blind.
Conference Bridge
Host multi-party calls from your desk phone or web portal.
Do Not Disturb
Enable DND from your desk phone or portal to block incoming calls when needed.
Call Blocking
Filter unwanted callers and protect your team from spam and robocalls.
Caller ID Control
Set the outbound number displayed per extension — present one business identity.
Music on Hold
Play custom audio while callers wait — branded, professional, on-brand.
Intercom & Paging
Broadcast to your team instantly across all desk phones on the network.
International Calling
Call 50+ countries at low rates directly from your portal or mobile app.
Visual Voicemail
Read or listen to voicemails from the portal, app, or email — no dial-in required.
Voicemail to Email
Receive voicemail recordings as audio attachments directly in your inbox.
Business SMS & MMS
Send and receive texts and media from your business number — not your personal one.
High-Volume Texting
Send mass SMS campaigns to contact groups for promotions, reminders, and updates.
Scheduled Messages
Write messages now, send them later — schedule texts at the right moment.
Messaging Templates
Save pre-written replies your team can send in one click — consistent and fast.
Missed Call SMS Auto-Reply
If you miss a call, Zonitel automatically texts back so you never lose the lead.
Unified Inbox
All your channels — SMS, WhatsApp, Facebook, Instagram — in one conversation view.
WhatsApp Business
Connect your WhatsApp Business account and manage chats from Zonitel.
Facebook Messenger
Respond to Facebook messages and comments without leaving your portal.
Instagram Direct
Manage Instagram DMs and comments from your unified inbox.
Live Chat on Your Website
Add a live chat widget to your website and respond from the same Zonitel portal.
Call Transcription
Convert every call to searchable text automatically — find key moments fast.
Sentiment Analysis
AI detects positive, neutral, or negative tone on every call — no manual review.
AI Chatbots
Deploy chatbots across SMS, WhatsApp, and social channels to answer 24/7.
AI Call Summary
Auto-generate a summary of every call — no listening, no note-taking required.
Active Panel — Live Calls
See all live calls, agent status, and take action: listen, whisper, or barge in.
Call Analytics
Track peak hours, missed calls, and performance by extension or number.
Weekly Call Reports
Get a detailed summary of call activity delivered to your inbox every week.
Smart Calendar
Let clients book appointments online 24/7. Automatic SMS confirmations included.
Digital Fax
Send and receive faxes from any device — no fax machine, no hardware.
Mobile App
Call, text, fax, and manage your business number from iPhone or Android.
Number Porting
Keep your existing numbers. We handle the transfer with zero service interruptions.
Free Local Number
Every account includes a free local business number — ready from day one.
Toll-Free Number
Add an 800/888 number so customers call you for free. Great for sales and support.
CRM & API Integrations
Connect via webhooks or private integrations to sync calls and messages with your CRM.
Two-Factor Authentication
Protect your account with 2FA — an extra layer of security for your team.
Pricing built for small businesses,
not enterprise budgets.
Most phone systems charge you more to unlock "advanced" features — AI, analytics, call recording — as if those tools are only for large companies. We disagree.
At Zonitel, every business — whether you have 1 extension or 100 — gets the same professional-grade platform. Your cost scales with your team size, nothing else.
No feature gating
Every feature for every customer.
99.99% uptime
7 U.S. redundant data centers.
Expert Support, plus 24/7 online resources
Real people, always available.
Phones pre-configured
Plug in and go from day one.
Month-to-month
No contracts, cancel anytime.
30-day free trial
Full access, no credit card needed.