Never Miss a Detail From Any Business Call
Record every call automatically — or on demand. Search transcripts, replay conversations, coach your team, and stay compliant. All from your browser.
Everything You Need From Call Recording
Automatic recording, smart transcription, and compliance-ready storage — built in.
Automatic & On-Demand Recording
Record every call automatically by default, or let agents start and pause recordings with one click — your choice per extension or per campaign.
Browser Playback
Play back any call directly in your Zonitel portal. No downloads needed. Scrub, replay, and share recordings with teammates in seconds.
Searchable Transcripts
Every recording is automatically transcribed. Search by keyword, caller name, phone number, or date to find any conversation instantly.
Secure Encrypted Storage
Recordings are encrypted at rest with AES-256 and stored on redundant U.S. data centers. Access is role-controlled — only authorized users can listen.
Download & Export
Download individual recordings as MP3 files, or bulk-export with metadata (date, agent, caller ID, duration) for compliance and audits.
AI-Powered Call Insights
Pair call recording with Zonitel AI for automatic sentiment analysis, keyword detection, and coaching tips surfaced from every recorded call.
Automatic & On-Demand Recording
Record every call automatically by default, or let agents start and pause recordings with one click — your choice per extension or per campaign.
Browser Playback
Play back any call directly in your Zonitel portal. No downloads needed. Scrub, replay, and share recordings with teammates in seconds.
Searchable Transcripts
Every recording is automatically transcribed. Search by keyword, caller name, phone number, or date to find any conversation instantly.
Secure Encrypted Storage
Recordings are encrypted at rest with AES-256 and stored on redundant U.S. data centers. Access is role-controlled — only authorized users can listen.
Download & Export
Download individual recordings as MP3 files, or bulk-export with metadata (date, agent, caller ID, duration) for compliance and audits.
AI-Powered Call Insights
Pair call recording with Zonitel AI for automatic sentiment analysis, keyword detection, and coaching tips surfaced from every recorded call.
Thank you for calling Acme Dental. How can I help you today?
Hi, I need to reschedule my cleaning appointment for next week.
Of course! I have Thursday at 10am or Friday at 2pm available. Which works better?
Friday at 2pm is perfect. Thank you!
Record, Transcribe, and Act — Automatically
Zonitel handles the recording in the background so your team can focus on the conversation. Every call becomes a searchable, shareable asset.
Enable Recording Per Extension or Account-Wide
Turn on automatic recording for all calls, specific extensions, or inbound-only. Configure it once in your admin portal — no per-call setup needed.
Recordings Are Transcribed Automatically
Within minutes of a call ending, Zonitel AI produces a full transcript. Search across thousands of calls by keyword, phrase, or speaker in seconds.
Review, Coach, and Export
Listen in-browser, share a call with a manager, add notes, or download for compliance. Export call records with metadata for legal or audit requirements.
Who Uses Call Recording
Any team that handles inbound or outbound calls benefits from recording and transcription.
Sales Teams
Review calls to coach reps, identify objection patterns, and replicate what top performers do differently.
Healthcare Offices
Document patient calls for compliance, verify appointment details, and protect your practice with a complete record.
Legal & Insurance
Record client conversations to confirm instructions and agreements. Export as evidence when disputes arise.
Customer Support
Identify recurring issues, measure agent quality, and use recordings to train new staff faster.
Real Estate
Capture verbal offers, instruction confirmations, and client preferences during fast-moving deals.
Logistics & Dispatch
Record dispatch calls to verify delivery instructions and resolve driver or client disputes.
Start Recording Every Business Call
Call recording is included in all Zonitel plans. Try it free for 30 days — no credit card required.