Answer Every Call Like a Fortune 500 Company
Set up a professional auto attendant in minutes — no technician needed. Route calls to the right person, every time, 24/7, with custom greetings and intelligent menus.
Main Menu Flow
Everything Your Auto Attendant Needs
Intelligent routing, business hours logic, and custom greetings — all managed from your portal.
Multi-Level IVR Menus
Build unlimited menu levels. Press 1 for Sales, 2 for Support, 3 for Billing — each option can route to a team, extension, voicemail, or another sub-menu.
Business Hours Routing
Set separate call flows for open hours, after hours, and holidays. Calls automatically follow the right path based on time, day, and your custom schedule.
Custom Greetings & Hold Music
Upload your own professional greeting or record one directly in the portal. Choose from royalty-free hold music or upload your own tracks.
Multilingual Menus
Serve English and Spanish callers (or any language) from the same number. Configure language selection at the first menu level and route accordingly.
Hunt Groups & Ring Strategies
Route to a single extension, ring a group simultaneously, or use round-robin distribution to spread the load evenly across your team.
IVR Analytics
See which menu options callers choose most, where they drop off, and how long they wait before reaching an agent — so you can optimize your call flow.
Multi-Level IVR Menus
Build unlimited menu levels. Press 1 for Sales, 2 for Support, 3 for Billing — each option can route to a team, extension, voicemail, or another sub-menu.
Business Hours Routing
Set separate call flows for open hours, after hours, and holidays. Calls automatically follow the right path based on time, day, and your custom schedule.
Custom Greetings & Hold Music
Upload your own professional greeting or record one directly in the portal. Choose from royalty-free hold music or upload your own tracks.
Multilingual Menus
Serve English and Spanish callers (or any language) from the same number. Configure language selection at the first menu level and route accordingly.
Hunt Groups & Ring Strategies
Route to a single extension, ring a group simultaneously, or use round-robin distribution to spread the load evenly across your team.
IVR Analytics
See which menu options callers choose most, where they drop off, and how long they wait before reaching an agent — so you can optimize your call flow.
Business Hours Schedule
Main Greeting
Menu Options
Set Up in Minutes, Not Days
No telecom engineers. No programming. Build your entire call routing system from a drag-and-drop editor in your browser — and change it anytime.
Record or Upload Your Greeting
Record a greeting directly in your browser, upload a professional recording, or use text-to-speech. Update it anytime — changes go live instantly.
Configure Your Menu & Routing
Assign each keypress to a team, extension, voicemail, or sub-menu. Set up business hours so after-hours calls go to voicemail or an after-hours team.
Go Live — Callers Experience It Instantly
Your auto attendant is live as soon as you save. Monitor call flow performance in your analytics dashboard and tune routing rules anytime.
Who Benefits From Auto Attendant
Any business that receives inbound calls gains a more professional, efficient caller experience.
Medical & Dental Offices
Route appointment scheduling, prescription refills, and billing inquiries to the right staff — without a receptionist handling every call manually.
Law Firms
Separate new client intake from existing client calls. Route after-hours calls to an answering service or emergency voicemail.
Real Estate Agencies
Press 1 for listings, 2 for rentals, 3 for property management — callers reach the right agent without being transferred three times.
Retail & E-Commerce
Handle order status, store hours, and returns inquiries through menu options — reducing agent load on repetitive calls.
Restaurants
Separate reservations from catering inquiries. Play hours and location information as a menu option so staff focus on guests in-house.
Multi-Location Businesses
Use a single main number with location-based routing: Press 1 for Houston, 2 for Miami, 3 for New York.
Give Every Caller a Professional Experience
Auto attendant is included in all Zonitel plans. Set up takes minutes. Try free for 30 days.