Business VoIP Phone System
Calling, SMS, Fax & More — from $30/ext
Cloud business phone with smart call routing, IVR auto-attendant, business hours rules, and voicemail — all in one professional portal.
A complete cloud PBX
Everything a traditional enterprise phone system offered — without the hardware, without the maintenance.
Never Miss a Call
IVR auto-attendant answers every call instantly — even when you're busy or away from the office.
Route to the Right Person
Custom menus send callers directly to Sales, Support, Billing, or whatever department they need.
Professional First Impression
Greet callers with a personalized message instead of endless ringing or a generic voicemail box.
After-Hours Coverage
Set business hours rules so after-close calls go to voicemail or redirect automatically.
Work from Anywhere
Make and receive calls with your business number from the mobile app — your personal cell stays private.
One Platform, All Locations
Manage multiple locations, numbers, extensions, and IVR menus from one centralized dashboard.
Ring Groups
Ring all team phones simultaneously or in sequence until someone answers the call.
Call Recording
Record calls automatically for compliance, training, and quality assurance with secure cloud storage.
Conference Bridge
Create conference rooms with a dial-in number and PIN. Host multi-party calls without third-party apps.
Extensions & Direct Dial
Assign internal extensions and DID numbers to each employee. Direct calls reach them without going through the IVR.
Call Queue / ACD
Queue callers with hold music and automatic distribution to the next available agent.
Music on Hold
Play custom music or promotional messages while customers wait on hold.
Do Not Disturb
Block all incoming calls with one tap. Ideal for meetings or when you need full concentration.
Find Me / Follow Me
Forward calls to any phone — desk, cell, or remote office — until someone answers.
Caller ID Control
Show your business number on every outbound call, no matter where you're dialing from.
Call Transfer
Transfer calls blind or announced to any extension or external number instantly.
Number Porting
Keep your existing business numbers when migrating to Zonitel. No reprinting cards or updating ads.
Call Analytics
Monitor call volume, duration, missed calls, and agent performance in real time from your Zonitel portal.
Voicemail to Email
Every voicemail arrives in your inbox as an MP3 with automatic transcription. No dialing in required.
Fax Integration
Send and receive faxes digitally through your business number. Incoming faxes arrive as PDF to your email.
Intercom / Paging
Broadcast announcements to all extensions simultaneously with one click. Ideal for urgent internal communications.
3-Way Calling
Add a third participant to any active call with one tap. Perfect for quick meetings or call escalations.
Call Park
Park a call on a virtual extension and retrieve it from any phone in the system — ideal for shared teams.
Call Monitoring
Listen live, whisper instructions to the agent, or barge into the call. A key tool for supervision and real-time training.
International Calling
Make and receive calls anywhere in the world from your business number. Competitive per-minute rates with no extra setup fees.
Never Miss a Call
IVR auto-attendant answers every call instantly — even when you're busy or away from the office.
Route to the Right Person
Custom menus send callers directly to Sales, Support, Billing, or whatever department they need.
Professional First Impression
Greet callers with a personalized message instead of endless ringing or a generic voicemail box.
After-Hours Coverage
Set business hours rules so after-close calls go to voicemail or redirect automatically.
Work from Anywhere
Make and receive calls with your business number from the mobile app — your personal cell stays private.
One Platform, All Locations
Manage multiple locations, numbers, extensions, and IVR menus from one centralized dashboard.
Ring Groups
Ring all team phones simultaneously or in sequence until someone answers the call.
Call Recording
Record calls automatically for compliance, training, and quality assurance with secure cloud storage.
Conference Bridge
Create conference rooms with a dial-in number and PIN. Host multi-party calls without third-party apps.
Extensions & Direct Dial
Assign internal extensions and DID numbers to each employee. Direct calls reach them without going through the IVR.
Call Queue / ACD
Queue callers with hold music and automatic distribution to the next available agent.
Music on Hold
Play custom music or promotional messages while customers wait on hold.
Do Not Disturb
Block all incoming calls with one tap. Ideal for meetings or when you need full concentration.
Find Me / Follow Me
Forward calls to any phone — desk, cell, or remote office — until someone answers.
Caller ID Control
Show your business number on every outbound call, no matter where you're dialing from.
Call Transfer
Transfer calls blind or announced to any extension or external number instantly.
Number Porting
Keep your existing business numbers when migrating to Zonitel. No reprinting cards or updating ads.
Call Analytics
Monitor call volume, duration, missed calls, and agent performance in real time from your Zonitel portal.
Voicemail to Email
Every voicemail arrives in your inbox as an MP3 with automatic transcription. No dialing in required.
Fax Integration
Send and receive faxes digitally through your business number. Incoming faxes arrive as PDF to your email.
Intercom / Paging
Broadcast announcements to all extensions simultaneously with one click. Ideal for urgent internal communications.
3-Way Calling
Add a third participant to any active call with one tap. Perfect for quick meetings or call escalations.
Call Park
Park a call on a virtual extension and retrieve it from any phone in the system — ideal for shared teams.
Call Monitoring
Listen live, whisper instructions to the agent, or barge into the call. A key tool for supervision and real-time training.
International Calling
Make and receive calls anywhere in the world from your business number. Competitive per-minute rates with no extra setup fees.
Everything you need in a phone system
IVR, business hours, voicemail, and mobile app — set up in minutes, not weeks.
IVR / Auto-Attendant with Custom Menu
Create professional voice menus (Press 1 for Sales, 2 for Support...). Route calls to extensions, ring groups, or voicemail automatically.
Business Hours & After-Hours Routing
Define when your business is open by day of the week — including holidays. After-hours calls go automatically to voicemail or an alternate destination.
Call Forwarding & Mobile App
Enable call forwarding from the app or portal in seconds. Make and receive calls with your business number from your phone — without exposing your personal number.
Voicemail with Email Delivery & Transcription
Every voicemail is automatically transcribed and delivered as an MP3 to your inbox. Separate boxes per extension, accessible from the app, web portal, or email.
Ring Groups & Hunt Groups
Assign multiple extensions to a group and ring them all at once or in sequence. Ideal for sales and support teams.
Call Recording & Monitoring
Record inbound and outbound calls automatically for compliance, agent training, and quality assurance.
Business HoursComplete setup from one portal
IVR, business hours, mobile calling, and voicemail — all accessible from the same Zonitel control panel.
Set up your auto-attendant with custom greetings and menu options. Route calls to the right team automatically.
- Custom IVR menus (Press 1 for Sales, 2 for Support...)
- Route to extensions, ring groups, or voicemail
- Multi-level IVR submenus
- Timeout and invalid-key fallback behavior
Auto Attendant · ActiveGive your business a phone system that works as hard as you do.
IVR, business hours, voicemail, and mobile calling — ready in minutes. No hardware, no complex contracts.