Legal
Cookie Policy
· Last updated: March 22, 2026
1. What Are Cookies
Cookies are small text files that are placed on your computer, tablet, smartphone, or other device when you visit a website. They are widely used by websites to make them work more efficiently, to provide a better user experience, and to give website owners information about how their sites are being used. Cookies do not typically contain information that personally identifies you, but personal information that we store about you may be linked to the information stored in or obtained from cookies.
Cookies can be classified in several ways:
- Session Cookies: These are temporary cookies that exist only during your browser session. They are deleted automatically when you close your browser. Session cookies are typically used to keep track of your activity as you navigate between pages during a single visit.
- Persistent Cookies: Unlike session cookies, persistent cookies remain on your device for a defined period (which can range from hours to years) or until you delete them manually. They are activated each time you visit the website that placed them and are used for purposes such as remembering your preferences or login status across multiple visits.
- First-Party Cookies: These are cookies set directly by the website you are visiting — in this case, zonitel.com. They are generally used to improve your experience on that specific website.
- Third-Party Cookies: These are cookies set by a domain other than the website you are visiting. They are typically placed by third-party services embedded in the website, such as analytics platforms, advertising networks, or social media widgets.
In addition to cookies, we may also use other similar tracking technologies such as web beacons (also called pixel tags or clear GIFs), local storage objects, and session storage, which function in a similar manner to cookies. For the purposes of this policy, we use the term "cookies" to refer to all such technologies collectively.
2. Why We Use Cookies
Zonitel uses cookies on its website (zonitel.com) and within its web application portal for the following general purposes:
- Essential Functionality: Some cookies are strictly necessary to enable you to navigate our website and use its core features — such as logging into your account, maintaining your session, and accessing secure areas of the platform. Without these cookies, the services you have requested cannot be provided.
- Performance Monitoring: We use cookies to collect information about how visitors use our website, including which pages are visited most often, how long users spend on each page, and where visitors come from. This information is used in aggregate form to help us understand and improve the performance and usability of our website.
- User Preferences: Preference cookies allow our website to remember choices you make — such as your language settings, interface preferences, or regional settings — so that we can provide a more personalized experience on return visits.
- Analytics: We use analytics cookies to gather statistical information about how our website is used. This data helps us understand user behavior, identify popular content, measure the effectiveness of our marketing campaigns, and make data-driven improvements to our products and website.
- Marketing and Retargeting: With your consent, we use marketing cookies to deliver advertisements that are relevant to your interests, based on your browsing history on our site. These cookies may also be used to limit the number of times you see a particular advertisement and to measure the effectiveness of our advertising campaigns.
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website and application to function correctly. They enable core features such as user authentication, session management, security (including CSRF protection), and load balancing across our servers. Without these cookies, our website would not be able to function, and we cannot offer you certain services you have requested. Because they are strictly necessary, they cannot be disabled through our cookie consent mechanism — though you can always block or delete them through your browser settings, which may affect your ability to use the site.
Cannot be disabled via cookie preferences
Functional Cookies
Functional cookies allow the website to remember choices you have made — such as your preferred language, your UI settings, or whether you have opted into certain features — to provide enhanced, more personalized functionality. They may also be used to remember your login state so you do not need to re-enter your credentials on every visit. These cookies do not track your browsing activity on other websites.
Can be disabled via cookie preferences
Analytics Cookies
Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics with IP anonymization enabled, which means your IP address is truncated before being recorded. Analytics data is aggregated and does not identify individual visitors. We use this information to analyze usage patterns, measure page performance, understand traffic sources, and identify opportunities to improve the website and our Services.
Can be disabled via cookie preferences
Marketing Cookies
Marketing cookies are used to track visitors across websites with the intention of displaying relevant advertisements based on browsing behavior. They are typically set by advertising networks with the website operator's permission. These cookies remember that you have visited a website and this information may be shared with other organizations, such as advertisers, to build a profile of your interests and show you relevant ads on other sites. If you do not allow these cookies, you will experience less targeted advertising.
Can be disabled via cookie preferences
4. Specific Cookies Used
The following table lists specific cookies placed on your device when you visit zonitel.com or use our web application:
| Name | Purpose | Duration | Type |
|---|---|---|---|
| zonitel_session | Maintains your authenticated session while you are logged into the Zonitel portal. Required for account access. | Session | Strictly Necessary |
| XSRF-TOKEN | Cross-Site Request Forgery (CSRF) protection token. Prevents unauthorized form submissions and protects account security. | Session | Strictly Necessary |
| PHPSESSID | Standard PHP session identifier used to maintain server-side session state for authenticated users. | Session | Strictly Necessary |
| zonitel_lb | Load balancer affinity cookie. Ensures your requests are directed to the same server instance during a session for consistency and performance. | Session | Strictly Necessary |
| zonitel_lang | Stores your language and regional preferences so they persist between visits without requiring you to reselect them. | 1 year | Functional |
| zonitel_prefs | Remembers your UI preferences and dashboard settings within the Zonitel portal, such as column visibility or panel layout. | 6 months | Functional |
| _ga | Google Analytics — used to distinguish unique users by assigning a randomly generated client ID. Enables aggregate traffic analysis with IP anonymization. | 2 years | Analytics |
| _gid | Google Analytics — used to distinguish users across sessions. Stores and updates a unique value for each page visited for generating usage statistics. | 24 hours | Analytics |
| _gat | Google Analytics — used to throttle request rate to Google's analytics servers, limiting data collection during high-traffic periods. | 1 minute | Analytics |
| _fbp | Meta (Facebook) Pixel — used by Meta to deliver and measure advertisements on Facebook and Instagram based on visits to our website. | 3 months | Marketing |
| _gcl_au | Google Ads conversion tracking — used to measure the effectiveness of advertisements and conversions from Google Ads campaigns. | 3 months | Marketing |
| li_fat_id | LinkedIn Insight Tag — used for LinkedIn campaign tracking, retargeting, and conversion measurement for LinkedIn advertising. | 30 days | Marketing |
This table reflects cookies in use as of the effective date of this policy. The specific cookies in use may change as we update our website and services. We will update this policy when material changes occur.
5. Third-Party Cookies
Some cookies on our website are placed by third-party service providers. These providers may use the information collected through their cookies for their own purposes in addition to providing services to us. We have no direct control over the information these third parties collect via their cookies. The third-party providers whose cookies may be present on our website include:
- Google Analytics / Google Ads: Google uses cookies to provide analytics services and to deliver and measure advertising. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. You can manage Google Ads personalization through Google's Ad Settings. Google's privacy policy is available at policies.google.com/privacy.
- Meta (Facebook) Pixel: Meta uses cookies to enable retargeting on Facebook and Instagram platforms. You can opt out of Meta's ad targeting through Facebook's Ad Preferences. Meta's data policy is available at facebook.com/policy.php.
- LinkedIn Insight Tag: LinkedIn uses cookies for campaign analytics and retargeting to LinkedIn members. You can opt out of LinkedIn's interest-based advertising through LinkedIn's ad opt-out page. LinkedIn's privacy policy is available at linkedin.com/legal/privacy-policy.
You can also opt out of interest-based advertising from many third-party ad networks through the Network Advertising Initiative (NAI) opt-out tool or the Digital Advertising Alliance (DAA) opt-out tool.
6. How to Control Cookies
You have several options to control or limit the use of cookies when you visit our website:
Cookie Consent Banner
When you first visit zonitel.com, you will be presented with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customize your preferences by category. You can update your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
Browser Settings
Most web browsers allow you to manage cookies through their settings. You can configure your browser to block all cookies, accept only first-party cookies, or notify you when a cookie is being set. Please note that blocking all cookies may prevent some parts of our website from functioning correctly. Here are links to cookie management instructions for common browsers:
- Google Chrome: Manage cookies in Chrome
- Mozilla Firefox: Enhanced tracking protection in Firefox
- Apple Safari: Manage cookies in Safari
- Microsoft Edge: Manage cookies in Edge
Mobile Device Settings
On mobile devices, you can manage cookie and tracking preferences through your device's privacy settings or your mobile browser settings. iOS users can limit ad tracking in Settings > Privacy & Security > Tracking. Android users can manage ad personalization through Settings > Google > Ads.
7. Cookie Consent
For visitors to our website, we obtain consent for non-essential cookies through our cookie consent banner, which is displayed on your first visit to zonitel.com. This banner allows you to select which categories of cookies you agree to accept. Your consent choices are recorded and respected throughout your subsequent visits.
Strictly necessary cookies do not require consent because they are essential for the operation of the website. For all other categories — functional, analytics, and marketing cookies — we will only set those cookies if you have given your consent. We do not gate access to the website behind acceptance of non-essential cookies.
You may withdraw your consent at any time by clicking the "Cookie Settings" link in the website footer and updating your preferences. Withdrawing consent will prevent future placement of the relevant cookies but will not remove cookies already placed on your device during the current or previous sessions — you can remove those manually through your browser settings. Your withdrawal of consent will not affect the lawfulness of any cookie processing that occurred before your withdrawal.
8. Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting that they not track your browsing behavior. Zonitel respects DNT signals where technically feasible. When we detect a DNT signal from your browser, we will endeavor to disable non-essential tracking technologies — including analytics and marketing cookies — on our website for that session.
Please note that there is currently no universally accepted standard for how websites should respond to DNT signals, and some third-party services we use may not respond to DNT signals. In those cases, we encourage you to use the browser-level cookie controls described in Section 6 above to limit tracking.
9. Updates to This Policy
We may update this Cookie Policy from time to time as we add new cookies or tracking technologies, as third-party services change their cookie behavior, or as applicable laws and regulations evolve. The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to check back periodically to stay informed about how we use cookies.
For material changes to this Cookie Policy — such as the introduction of new marketing cookies or changes to third-party providers — we may notify you through a prominent notice on our website or via email, depending on the nature and impact of the change. Continued use of our website after the updated policy takes effect constitutes your acceptance of the changes.
10. Contact Us
If you have questions or concerns about this Cookie Policy or our use of cookies and tracking technologies, please contact us:
Zonitel Solutions LLC
Attn: Privacy Team
14521 Old Katy Rd # 220, Houston, TX 77079
Email: info@zonitel.com
Phone: 833-966-4835
Website: www.zonitel.com
For broader privacy matters, please review our full Privacy Policy. For questions about our legal terms, see our Terms of Use.