Your Whole Team, One WhatsApp Inbox
Connect your WhatsApp Business number to Zonitel and manage every customer conversation — right alongside SMS and calls — without switching tabs or apps.
Hi! I need to confirm my appointment for Thursday.
Hi Ana! You're confirmed for Thursday at 10:00 AM 👍
Got it! Thank you 😊
Everything your team needs on WhatsApp
Professional WhatsApp tools built for small businesses.
Shared Team Inbox
Multiple team members can see and respond to the same WhatsApp conversations. No missed messages. No double-replies.
Rich Media Support
Send and receive images, PDF documents, and files directly from the Conversations inbox. No need for email or another app.
Message Templates
Send pre-approved WhatsApp templates to reach customers after the 24-hour messaging window — for follow-ups, reminders, and more.
Auto-Reply
Set up instant responses when a customer messages for the first time or outside business hours. Your customers always get a reply.
Contact Management
Import and manage your WhatsApp contacts. Every conversation is linked to a contact in your Zonitel account.
AI-Powered
Zonitel's AI tools work with your WhatsApp conversations to help your team respond smarter and faster.
Shared Team Inbox
Multiple team members can see and respond to the same WhatsApp conversations. No missed messages. No double-replies.
Rich Media Support
Send and receive images, PDF documents, and files directly from the Conversations inbox. No need for email or another app.
Message Templates
Send pre-approved WhatsApp templates to reach customers after the 24-hour messaging window — for follow-ups, reminders, and more.
Auto-Reply
Set up instant responses when a customer messages for the first time or outside business hours. Your customers always get a reply.
Contact Management
Import and manage your WhatsApp contacts. Every conversation is linked to a contact in your Zonitel account.
AI-Powered
Zonitel's AI tools work with your WhatsApp conversations to help your team respond smarter and faster.
Hello, I'd like to get a quote for your services.
Thanks for reaching out! I'll have a quote ready shortly. 😊
Perfect! I'll review it and get back to you. Thank you!
Up and running in three steps
Getting started with WhatsApp Business on Zonitel is straightforward. You bring the WhatsApp Business Account — we handle the rest.
Set up your WhatsApp Business Account
Register a WhatsApp Business Account (WABA) through Meta. You will need a verified business and a dedicated phone number for WhatsApp.
Connect to Zonitel
Add WhatsApp Business to your Zonitel plan for $10/month. Your team gets access from the Conversations inbox immediately.
Start messaging
Receive and reply to WhatsApp messages, send templates, share files, and set up auto-replies — all from Zonitel.
Built for businesses that run on customer conversations
Healthcare & Clinics
Send appointment confirmations and share intake forms via WhatsApp — where patients already are.
Real Estate
Share property PDFs and confirm showings over WhatsApp with fast, professional responses.
Legal & Professional Services
Exchange documents and keep clients updated securely through WhatsApp Business.
Retail & Commerce
Help customers with orders and product questions — your whole team in one shared inbox.
Restaurants & Hospitality
Manage reservation inquiries, share menus, and follow up with guests over WhatsApp.
Logistics & Services
Communicate delivery updates and service confirmations directly through WhatsApp.
Frequently asked questions
Add WhatsApp Business to Your Zonitel Plan
Manage WhatsApp conversations from the same inbox your team uses for SMS and calls. Add-on for $10/month — Meta conversation costs paid directly to Meta.